About Us

Effective Date: July 14, 2025

1. Introduction

Welcome to Pinnacle Edu Services (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website https://pinnacleeduservices.in/ (“Site”) and any services, courses, downloads, or programs offered (“Services”). By visiting the Site or using our Services, you agree to these Terms. If you do not agree, please discontinue use.

2. Services

We provide educational services, test prep, online courses, tutoring, study materials, and related offerings.

  • Registration: Certain Services may require you to register and create an account. You must provide accurate information and maintain account confidentiality.

  • Eligibility: You affirm you are at least 18 years old or have parental consent if a minor.

3. Fees and Payment

  • Pricing: All prices are displayed in Indian Rupees (INR). We may modify prices, but such changes do not affect already-placed orders.

  • Payment: We accept online payment methods such as net banking, UPI, credit/debit cards, and third-party wallets.

  • Billing: Payment will be processed upon sign-up or order placement. You agree to pay all fees applicable to the Service selected.

4. Refunds and Cancellation

  • Cancellation by You: You may request cancellation within 48 hours of purchase. A processing fee of 10% may apply.

  • Refund Policy: Refunds are granted on a case-by-case basis. Digital products typically are non‑refundable once delivered.

  • Cancellation by Us: We reserve the right to decline, suspend, or terminate any Service, providing a refund where required by law.

5. Access and Use Rights

  • We grant you a non‑exclusive, non‑transferable, revocable license to access and use the Site and Services for personal, noncommercial purposes.

  • You agree not to misuse, reverse-engineer, replicate, exploit, or access the Site or Services beyond intended use.

6. Intellectual Property

  • All content including text, images, video, audio, graphics, software, trademarks, and logos are owned or licensed by us.

  • You may only use content for your personal, noncommercial use. Unauthorized reproduction, distribution, modification, or republication is prohibited.

7. User-Generated Content

If you post content (e.g., feedback, reviews, questions), you grant us an unlimited, royalty‑free, worldwide license to use, modify, and distribute it. You are responsible for your submissions and warrant that they do not infringe on others’ rights.

8. Privacy

Our Privacy Policy describes how we collect, use, share, and secure your personal data. By using our Site, you accept our Privacy Policy.

9. Disclaimers and Limitation of Liability

  • No Guarantee: We do not guarantee outcomes (such as specific exam scores). Results depend on individual effort.

  • “As-is” Services: Our Site and Services are provided without warranties of any kind, express or implied.

  • Limitation of Liability: In no event shall we be liable for indirect, incidental, special, or consequential damages. Our aggregate liability will not exceed the amount you paid for the relevant Service.

10. Indemnification

You agree to indemnify and hold us harmless from claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Site, your violation of these Terms, or infringement of any third‑party rights.

11. Termination

We may suspend or terminate your access at any time for any violation of these Terms or upon notice. Termination does not affect accrued rights or obligations.

12. Modification of Terms

We may update these Terms at any time. Revised Terms take effect 30 days after posting on the Site. Continued use after that date constitutes acceptance.

13. Governing Law and Dispute Resolution

These Terms are governed by the law of India, specifically the courts of Karnataka (city of Bengaluru). Any disputes will be resolved via arbitration in Bengaluru in English under the Arbitration and Conciliation Act, 1996.

14. Other Provisions

  • If any part of these Terms is declared invalid, the remainder will survive.

  • You may not assign or transfer your rights under these Terms without our written consent.

  • The failure to enforce any right or provision does not constitute waiver.

15. Contact Us

If you have any queries or feedback about these Terms, reach out at:
Pinnacle Edu Services
Email: support@pinnacleeduservices.in